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  • On the market for more than 14 years
  • Over 100,000 articles in stock at any time
  • The puzzle distributor for wholesalers and resellers
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Adult's puzzles Children's puzzles

Privacy Policy

This Privacy Policy sets out how SAS Alizé Group uses and protects the information given to us when using our site.

SAS Alizé Group is committed to ensuring that your private information is protected. When ordering or requesting information, we ask you to provide us with certain information by which you can be identified when using this site. This information will only be used in accordance with this privacy statement.

SAS Alizé Group may have to modify this privacy policy. You must check this page regularly to make sure you are happy with the changes. This policy is effective since October 13th, 2013 2 pm. The latest updates are from May, 24th 2018 4pm for compliance with the GDPR (General Data Protection Regulation).

What we collect

As part of our online business of puzzles and accessories, we may collect the following information:

. Your first and last name, phone number, email, postal address, IP address.
. Your password encrypted securely.

SAS Alizé Group has decided not to collect information about payment (credit card numbers) which are directly processed and secured by one of our banks.

Newsletter Lists

www.puzzle-markt.de provides the opportunity for visitors to supply their email address for the purpose of receiving our newsletter and promotional offer information.

These email addresses will never shared with third parties unless you have provided your prior consent.

When you place an order with us, we can have your address added to our mailing list and to the subscription for our newsletter. If you would prefer not to receive any further information from us then please email info@puzzle-markt.de

What is done with the collected information

We need this information:

. For the treatment of your orders and to follow them,
. To understand your needs and provide you with better service, especially for the following reasons:

     - We use this information to improve our products and services.
     - We periodically send promotional emails about new products, special offers or other information that we think might be useful to you.

We collect information about you to process your order and to help provide you with the best possible service.

Data retention period

After 5 years, without any order from you during this period, your personal data are permanently deleted from our servers and at any time on request by phone or email in your customer area.


We are committed to ensuring the security of the information given to us. To prevent unauthorized access or disclosure, we have implemented physical, electronic and management procedures to protect and secure the information we collect online.

Your personal data (surname, first name, address, telephone, IP) are only accessible to the employees in charge of our customer service to enable them to provide customer care service. Of course, our employees are required to respect the confidentiality of the data.

Your encrypted and secure password is not accessible by employees or managers of our company.

What is a cookie ?

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie allows you to analyze the web traffic or know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can adapt its operation to your needs, your tastes, gathering and memorizing information about your preferences.

SAS Alizé Group uses traffic cookies to identify the pages that are visited. This helps us to analyze the traffic data of the pages of our site and to improve it in order to adapt it to the needs of the customers. We use this information for statistical analysis purposes. These data are stored for 5 years and then deleted from the system.

SAS Alizé Group also uses cookies to know the pages of our site that you visit: the data collected then allows us to offer you personalized promotional offers or new releases related to the products you have consulted. These data are stored for 5 years and then deleted from the system.

Overall, cookies help us to provide you with a better website, allowing us to follow the pages you find useful, that you like or do not like. A cookie does not give us any access to your computer or any other information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept them. You are free to modify the settings of your browser to refuse cookies: however, any modifications of this type will prevent you from taking full advantage of our site, or even the system set up to place an order.

Click here to customize your cookie preferences.

Links to other websites

Our website may contain links to other sites. However, once you have used these links to leave our site, you should note that we have no control over these other companies' websites. Therefore, we can not be held responsible for the protection and privacy of the information you provide by visiting such websites that are not governed by this privacy statement. You should be cautious about this and we invite you to read the privacy statement applicable to the sites in question.

Change of assignment

Privacy Policy updated August 13, 2018 11am.

Customize your cookie preferences

We use cookies in order to personalize your experience on our website. This means that we collect anonymous data about you during your visits. The collected data primarily enables us to track your navigational data on our website. You can choose to accept or refuse these cookies. For more information, please click “Customize Cookies”.

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